Next-Gen Engineering / International Rail

Zero-downtime booking, built for the return of rail travel.

How Avonet revitalised International Rail Australasia's booking platform - capturing $2M in revenue with effectively zero downtime and a smooth transition that kept existing customers uninterrupted.

$2M

Revenue since platform upgrade

0.001%

Downtime during deployments

100%

Revenue maintained through transition

01 / Overview

International Rail Australasia - a privately owned Australian company specialising in global rail passes and domestic and overseas train ticket sales - needed to modernise their booking platform to capture a post-COVID surge in international travel demand. With competitors stepping back from rail offerings, the market window was clear. Avonet delivered a full-stack overhaul that went live without revenue loss and without disrupting the customers already on the platform.

02 / The Challenge

What we were solving

International Rail's legacy website was limiting their ability to capitalise on a significant market shift. As international travel returned post-COVID, competitors were reducing their rail offerings - creating a clear opportunity that the existing platform wasn't built to absorb.

Outdated legacy website unable to scale to meet post-COVID international travel demand
Backend API connectivity issues degrading integration with global rail ticketing providers
Operational inefficiencies reducing conversion rates and customer experience quality
Deployment needed to go live with zero revenue disruption and no customer-facing downtime

03 / The Solution

What Avonet built

Avonet rebuilt the booking platform's backend and customer-facing systems, improved API connectivity with rail ticketing providers, and managed the deployment with a transition strategy that kept revenue intact throughout.

Full-stack platform rebuild addressing backend API connectivity across global rail ticketing networks
Enhanced customer booking experience with streamlined, conversion-optimised workflows
Managed deployment strategy maintaining 100% revenue continuity through the transition
Rapid issue resolution pipeline enabling quick fixes to any post-launch critical issues

04 / Outcomes

Results that speak for themselves.

The revitalised platform delivered measurable commercial impact from day one, with near-perfect deployment reliability and a transition that produced no disruption to existing revenue.

01 /$2M in revenue generated since the platform went live

02 /0.001% downtime during new deployments - effectively zero disruption

03 /100% revenue maintained through the full transition period

04 /Client cited Avonet's efficiency as directly reducing implementation stress

Avonet's efficiency and comprehensive work alleviated much of the stress during implementation. They were responsive, with quick resolutions to critical issues, ensuring a smooth transition.